What we do
Six links. One chain. One company.
GEKKO Agency does what a merchandise company does when it does everything: design and development, production, the webshop, the warehouse, the shipping and the customer service, from one company in Rotterdam. 140+ stores built and run, 100,000+ parcels a year to 36+ countries, and its own studio and warehouse at Van Graftstraat 10.
What does a merchandise company do?
- 01Design and developmentFrom brief to tech pack: collections, artwork, garment development, sampling, packaging.Own studio in Rotterdam
- 02ProductionGarments developed to spec, printed and embroidered, quality checked before they ship.Fixed production partners, quality control by GEKKO
- 03Webshops and e-commerceThe official store on Shopify: drops, pre-orders, payments and taxes, customer service and returns.140+ stores built and run
- 04Warehouse and fulfilmentOur own warehouse in Rotterdam: storage, packing, worldwide shipping, returns, tour stock.100,000+ parcels a year to 36+ countries
- 05Brand licensing and brand developmentFor some brands we hold the licence and run the merchandise business as our own.Global Jägermeister merchandise licence since 2024
- 06Customer serviceWe answer your fans, your people and your dealers, in your name, and handle returns. Part of the store and the fulfilment.In Rotterdam
Why one company instead of six specialists?
Responsibility
One party is accountable for the piece in the fan's hands, from the sketch to the returns desk.
Speed
No hand-offs between a designer, a printer, a fulfilment centre and a store agency. Decisions take a phone call.
One stock, one truth
The same inventory feeds the store, the tour and the company portal, and the reporting matches.
What else do clients ask?
Are you a printer, an agency or a merchandise company?
GEKKO Agency is a merchandise company that does the whole chain. We design, develop the garments, produce them with fixed production partners under our own development and quality control, build and run the store, hold the stock in our own warehouse in Rotterdam, ship worldwide and answer your customers. Printing is one step in the middle.
Can we use one link of the chain, not all six?
Yes. Some clients only produce with us, others only let us run the store and the fulfilment. The whole chain is the default because it removes hand-offs, but each link stands on its own.
Why one company instead of specialists?
Three reasons. Responsibility: one party is accountable for the piece in the fan's hands. Speed: no hand-offs between a designer, a printer, a 3PL and a store agency. One stock and one truth: the same inventory feeds the store, the tour and the portal, and the reporting matches.
Where are you based?
Van Graftstraat 10, Rotterdam: studio, webshops, warehouse and customer service under one roof, 17 people.
How do we start?
Tell us who you are and what you need. A dedicated project manager replies within two working days.
Tell us who you are and what you need.
A dedicated project manager replies within two working days.