What we do / Webshops and e-commerce
We build and run the official store.
GEKKO Agency is a Shopify agency for artists and brands that builds and runs the official store: set-up, drops and pre-orders, payment methods and taxes per country, customer service and returns, all from Rotterdam and in your name. 140+ stores built and run since 2013, connected to one stock in our own warehouse. You keep the brand, the domain and the customer data.
What does a Shopify agency for artists run for you?
Build
The store on Shopify, in your brand, on your domain, connected to the stock in Rotterdam.
Drops and pre-orders
Launches planned with the production calendar, so the drop lands when the stock does.
Payments and taxes
Payment methods and VAT per country, so a fan in Berlin, London or Los Angeles checks out the way they expect.
Customer service
We answer your fans, your people and your dealers, in your name.
Returns
Processed in our warehouse in Rotterdam, back into stock, refunded or exchanged.
Reporting
Sales and stock reported to you; the numbers match the warehouse because it is the same stock.
Who owns the brand, the domain and the data?
Your brand, your domain and your customer data are yours. GEKKO Agency builds and runs the store for you, in your name.
Work
All work
What else is in the chain?
What else do clients ask?
Who owns the brand, the domain and the customer data?
You do. The store carries your brand and your domain, and the customer data is yours, while GEKKO Agency handles the build, the orders and the customer service.
Do you handle customer service and returns?
Yes, both, from Rotterdam and in your name. Questions before the sale, tracking, exchanges, refunds and returns back into stock.
Can you migrate our existing store?
Yes. Migrating an existing store is planned per project around your calendar, so the store stays live and the stock moves once.
Which platforms do you work with?
Shopify. The 140+ stores we have built and run since 2013 run on it, which is why drops, pre-orders and payments per country are routine for us.
Do you also run company stores?
Yes. A company store for employees or dealers works the same way: login, an approved range, delivery per person from Rotterdam. How the company store works.
Tell us who you are and what you need.
A dedicated project manager replies within two working days.